Our Springers · The Philosophy

What is a Springer?

A Springer is not a carer, a cleaner or a visitor. They are a presence, chosen specifically because something about them will resonate with your loved one. We look for people with intellectual curiosity, warmth, patience and the rare ability to make an hour feel like ten minutes.

Our Springers come from a range of backgrounds, educators, creative professionals, people with decades of life experience who want to give something back. What unites them is not their CV but their character.

Every Springer is introduced to you before any visit begins. If the connection does not feel right, we go back to the registry and find someone who does. No pressure, no obligation.

What Springers Do / Don't Do

What You'll Actually Be Doing

The easiest way to picture it? Anything a friend or family member would do.

Friendly Connection

Conversation, sharing tea, hobbies, games, or reading together.

Outings & Errands

Trips to the local café, light shopping, or gentle walks around the neighbourhood.

Practical Support

Help with technology, light admin, or organising things around the house.

A Springer, in their own words

I have always been drawn to people with stories to tell. My clients have lived through things I can only read about. Every visit teaches me something.

Springer, South London registry

Our Vetting Process

Springers aren't employees. They are chosen.

We select them based on conversational skills, interests and emotional intelligence. Every Springer undergoes a Basic DBS check and rigorous face-to-face interviews before any visits.

Conversational Selection

We interview every applicant in person to assess warmth, intellect, and the ease with which they hold a meaningful conversation.

Basic DBS Check

Every Springer holds a current Basic DBS certificate and provides two professional references which we verify directly.

Founder Interview

No Springer joins our registry without meeting our founders face-to-face. We make every selection personally.

Independent Public Liability Insurance

Every Springer must hold their own independent public liability insurance before their first visit begins. Second Spring's policy covers our platform operations only and does not cover individual Springers. Confirming this cover is part of our process, not an afterthought.

What we select for
Intellectual curiosityWarmth and patienceConversational depthEmotional intelligenceReliabilityGenuine interest in older adults

For Families

Begin our bespoke matching process and meet the Springer who will bring a genuine spring back into your loved one's step.

Find Your Match

Could You Be a Springer?

We are always looking for warm, intellectually curious people to join our registry.

Apply to Join